Public Workshop:
Managing Interpersonal Conflict Workshop Series

MRJC’s workshop series is designed to help you approach difficult situations in everyday life.

“How we speak can open or close doors, heal or hurt, create joy or suffering, and ultimately determines our own degree of happiness.” - Marshall B. Rosenburg

Conflict with someone else can be uncomfortable, especially when faced with situations that are important to us. This 3-hour workshop is designed to provide participants with the knowledge and tools for these difficult situations. Participants take away communication skills and strategies that can be implemented in daily life.

Workshop Objectives

At the end of the workshop series, participants will be able to:

  1. Recognize the relationship between thoughts, feelings, and behaviors in conflict.
  2. Identify common factors which can contribute to or exacerbate conflict.
  3. Recognize the difference between reacting and responding in conflict.
  4. Increased awareness of styles and approaches to conflict.
  5. Have the capacity to try new communication strategies when in conflict.

Public workshops are typically held once a month at Edmonton Public Library or Leisure Centre locations. The Managing Interpersonal Conflict Workshop Series is available to non-profit organization workplaces as well.  All workshops are offered free to participants, however, donations are accepted. For more information, please contact us.

Workshop 1:  Communicating Through Conflict

This workshop is an introduction to some core concepts from the field of conflict resolution, as well as communication tools for approaching difficult interpersonal conversations.

Workshop II:  Conflict Communication Skills Practice

This workshop is a follow-up to Communicating Through Conflict and will give participants an opportunity to study and practice conflict communications skills in more depth through role-plays and scenarios.  Participants must have attended Workshop I

Workshop III:  Style Matters - Conflict Styles Inventory

It is recommended (not required) that participants have attended Workshop I: Communicating Through Conflict prior to joining in this workshop.  Facilitators will guide participants through the Kraybill Conflict Style Inventory, a self-assessment tool that also provides suggestions on how to manage your responses to conflict more effectively. Participants must have attended Workshop I.

Dates:

Workshop 1:  Introduction to Communicating Through Conflict

This workshop provides an introduction to core conflict resolution concepts as well as communication tools to use in your daily life.

Saturday, September 18 - 9:30am – 12:30pm

Stanley Milner Library, 7 Sir Winston Churchill Square › Map

Saturday, October 16 - 10:00am – 1:00pm

Idylwylde Library, 8310 88 Avenue › Map

Tuesday, November 9 - 6:00pm – 9:00pm

Grand Trunk Leisure Centre, 13025 112 Street › Map


Workshop II:  Style Matters

This workshop is a follow-up to Communicating Through Conflict and will give participants an opportunity to understand and practice conflict communications skills through role-plays and scenarios.  

Saturday, September 18 - 1:30pm – 4:30pm

Stanley Milner Library, 7 Sir Winston Churchill Square › Map

Saturday, October 23 - 10:00am – 1:00pm

Idylwylde Library, 8310 88 Avenue › Map

Tuesday, November 16 - 6:00pm – 9:00pm

Grand Trunk Leisure Centre, 13025 112 Street › Map


Workshop III:  Conflict Communication Skills Practice

Facilitators will guide participants through the Kraybill Conflict Styles Inventory, a self-assessment tool that provides tips for working more effectively with others in a conflict situation.

Saturday, September 25 - 9:30am – 12:30pm

Stanley Milner Library, 7 Sir Winston Churchill Square › Map

Saturday, October 30 - 10:00am – 1:00pm

Idylwylde Library, 8310 88 Avenue › Map

Tuesday, November 23 - 6:00pm – 9:00pm

Grand Trunk Leisure Centre, 13025 112 Street› Map

Please pre-register through email registration@mrjc.ca or call 780-423-0896 ext 201