Public Workshop:
Managing Interpersonal Conflict Workshop Series
MRJC’s workshop series is designed to help you approach difficult situations in everyday life.
“How we speak can open or close doors, heal or hurt, create joy or suffering, and ultimately determines our own degree of happiness.” - Marshall B. Rosenburg
Have you ever heard the phrase "You are what you eat"? This catchy slogan from the fitness industry reminds us that how we "spend" our calories determines our health. Want to be fat? Then eat lots of fat. Want to be healthy? Well, you get the idea.
When it comes to your interpersonal relationships, I would say, "You are how you communicate." In other words, how you and the other person you are relating to communicate determines the strength of your relationship. Communicate consciously and considerately and you both will feel respected. Communicate out of reaction and you might feel frustrated, angry and worlds apart.
Conflict with someone else can be uncomfortable, especially when faced with situations that are important to us. Our three part "Managing Interpersonal Conflict Workshop Series" is designed to provide participants with the knowledge and tools people need to communicate more effectively in interpersonal relationships at home or work. The action learning approach that our workshops uses supports participants in integrating workshop material into their real-life experience and reflect weekly on the communication process with trained and experienced facilitators. Unlike experiential learning, which focuses on games and simulations, action learning offers people an opportunity to practice skills and strategies while they are involved in real interactions.
Workshop Objectives
At the end of the workshop series, participants will be able to:
- Recognize the relationship between thoughts, feelings, and behaviors in conflict.
- Identify common factors which can contribute to or exacerbate conflict.
- Recognize the difference between reacting and responding in conflict.
- Increased awareness of styles and approaches to conflict.
- Have the capacity to try new communication strategies when in conflict.
Public workshops are typically held once a month at Edmonton Public Library or Leisure Centre locations. The Managing Interpersonal Conflict Workshop Series is available to non-profit organization workplaces as well. For more information, please contact us.
Workshop I: Introduction to Communicating Through Conflict
This workshop is an introduction to some core concepts from the field of conflict resolution, as well as communication tools for approaching difficult interpersonal conversations.
Workshop II: Style Matters - Conflict Styles Inventory
It is required that participants have attended Workshop I: Communicating Through Conflict prior to joining in this workshop. Facilitators will guide participants through the Kraybill Conflict Style Inventory, a self-assessment tool that also provides suggestions on how to manage your responses to conflict more effectively. In addition you will be provided with ideas on how best to work with others whose style may differ from yours.
Workshop III: Conflict Communication Skills Practice
It is required that participants have attended Workshop I: Communicating Through Conflict and Workshop II: Conflict Styles Inventory prior to joining in this workshop. This workshop will give participants an opportunity to reflect on, study and practice conflict communications skills in more depth through role-plays and scenarios.
Workshops
Location:
Edmonton Public Library - Calder Branch (12522-132 Avenue)
Buy all three January / Feb workshops for discounted rate
of $50 + processing fee
or individually for $20 each + processing fee
Please register early as workshops fill up quickly. Your name will not be added to the participant list until payment is received.
Click to view January/February poster.
Workshop I: Introduction to Communicating Through Conflict
Saturday, January 21 from 10:00 am to 1:00 pm
Workshop II: Style Matters - Conflict Styles Inventory
Saturday, January 28 from 10:00 am to 1:00 pm
Workshop III: Conflict Communication Skills Practice
Saturday, February 4 from 10:00 am to 1:00 pm
Location:
Edmonton Public Library - Mill Woods Branch
(601 Mill Woods Town Centre, 2331 66 Street)
Thank you for your interest, all March workshops are currently full.
Please register early as workshops fill up quickly. Your name will not be added to the participant list until payment is received.
Click to view March poster.
Workshop I: Introduction to Communicating Through Conflict
Tuesday, March 13 from 6:00 pm to 9:00 pm
Workshop II: Style Matters - Conflict Styles Inventory
Tuesday, March 20 from 6:00 pm to 9:00 pm
Workshop III: Conflict Communication Skills Practice
Tuesday, March 27 from 6:00 pm to 9:00 pm
Location:
Oliver Community Hall (10326 - 118 Street)
Buy all three April / May workshops for discounted rate
of $50 + processing fee
or individually for $20 each + processing fee
Please register early as workshops fill up quickly. Your name will not be added to the participant list until payment is received.
Click to view April/May poster.
Workshop I: Introduction to Communicating Through Conflict
Saturday, April 21 from 9:00 am to noon
Workshop II: Style Matters - Conflict Styles Inventory
Saturday, April 28 from 9:00 am to noon
Workshop III: Conflict Communication Skills Practice
Saturday, May 5 from 9:00 am to noon
Location:
Edmonton Public Library – Idylwylde Branch (8310 - 88 Ave.)
Buy all three June workshops for discounted rate
of $50 + processing fee
or individually for $20 each + processing fee
Please register early as workshops fill up quickly. Your name will not be added to the participant list until payment is received.
Click to view June poster.
Workshop I: Introduction to Communicating Through Conflict
Saturday, June 2 from 9:00 am to 12.30 pm
Workshop II: Style Matters - Conflict Styles Inventory
Saturday, June 9 from 10:00 am to 1:00 px
Workshop III: Conflict Communication Skills Practice
Saturday, June 16 from 10:00 am to 1:00 pm
